Using Data to Leverage Your Position

2020 Public Relations works with firms to leverage their data and points of distinction. What could they possibly have in common? A small Connecticut hospital in one of the wealthiest towns in the U.S. Connecticut's only for-profit hospital that was barely saved from insolvency. And a small hospital in an old mill town valley region. Seems that according to data collected by the federal government, they are way ahead of the curve among Connecticut Hospitals in terms of customer satisfaction. This includes patient communications, pain management and patient satisfaction. Yale-New Haven affiliate Greenwich Hospital is tops with 762, compared to Sharon Hospital at 730 and Griffin Hospital at 721. The lowest? John Dempsey at 617. US average is 688; and Connecticut average is a very low 641. For more information, go to www.connecticuthealthnews.com.